IWC Portofino Hand-Wound Moon Phase Small Second Power Reserve

About purchase from our shop
The prices shown on Chrono24 are not valid for purchases in our physical stores. Please consult us for details.
If you would like to purchase from our store, please make a reservation before coming. Or we may not show you the product without a reservation, please understand.

About products that cannot be exported
Bands made from export-restricted materials under the Washington Convention cannot be shipped overseas. If there is a strap of related material, we will remove the strap for delivery. If in doubt, please consult us before placing an order.

About customs
Prices listed do not include shipping, import duties and excise taxes.
It is the buyer's responsibility to pay the full import duty on the product prior to receipt of the goods.
(For import duties, please consult the local customs department at the place of receipt.)
Additionally, we cannot put "gifts" or amounts that do not match the actual amount on the declaration.
Tariffs vary by country and customers are responsible for all duties.

About the possibility of selling out early
Since the products are also sold in our stores in Japan at the same time, depending on the order of sales, there may be cases where there is no stock after you place an order, please understand.

About delivery time
We inspect products in detail before shipping, so it may take a few days from receipt of your order to delivery.

About Return Policy
If you request a return due to your personal reasons (such as size mismatch, dislike upon receipt, etc.),
Or if you reject the package, you will be required to pay all return related costs.
(Import duties, freight, insurance, etc.)
In the case of returns due to customer's convenience, shipping charges may be charged.
We cannot accept returns if the item has been used after arrival.

About delivery
We will use FedEx or DHL to deliver to the address you log in to place your order on Chrono24.
*The delivery address cannot be changed after payment, if you need to change, please contact Chrono24 customer service,

Precautions
New and unused items are the level of the watch itself and do not represent its accessories.
Customers who are concerned about the status of accessories, please contact us for confirmation before placing an order.
Even new or unused products, leather and synthetic leather products may wrinkle or bend during storage, but this is not a product defect and please be aware.
Our condition ratings for product quality are based on our standards and past experience.
Regarding the travel time difference of the watch, we measured the value when the watch is lying down, and it may be different from the actual use environment. Please understand.
Regarding the waterproof performance of the watch, in principle, we test the waterproof performance of its daily life, and we cannot guarantee that it is the same as the new product from the factory. Please purchase based on the understanding of second-hand used goods. Depending on the model, there are also non-waterproof products, so please pay attention to how to use them.
With vintage products, you can enjoy the changes that the product has undergone over the years. Scratches and dirt can occur during use.
If you have any other questions, please feel free to contact us via message.

Countries not available for delivery
Argentina, Bangladesh, Belarus, Belize, Bolivia, Bulgaria, Colombia, Croatia
Dominican Republic, Ecuador, Egypt, Faroe Islands, Greenland, Guadeloupe, Guatemala,
Jordan, Kuwait, Madagascar, Maldives, Martinique, Moldova, Northern Mariana Islands
Papua New Guinea, Paraguay, Peru, Russia, Uruguay, Venezuela
※The countries and regions listed above are not absolute, please consult us if you need.

Please note that we are unable to ship items to U.S. Military PO Box addresses, including the following addresses:
# Army/Air Force Post Office (APO)
# Fleet Post Office (FPO)
# Diplomatic Post Office (DPO)
Thanks for your understanding.